Congregational Care · El Rebaño

Make sure care has an owner, a next step, and the right level of privacy.

El Rebaño helps churches manage active ministry situations, from prayer requests and hospital visits to family crises and ongoing care, with clear responsibility and next steps.

What it does

Urgent needs alert the pastor and coordinator right away.

Anything overdue is raised to a leader during the day, never at night.

Step-by-step care plans for moments like a hospital stay.

Reminders for hard anniversaries, like a death or a surgery.

Visits on a calendar.

Private notes only their writer can read.

“Pastoral Only” care that even a Church Admin cannot see.

Meal sign-ups: helpers never see the care need, and get the family’s address only after the coordinator approves them.

Clear ownership

Make it clear who is responsible for each active care situation, from prayer requests and hospital visits to family crises and ongoing care.

Next steps, context & privacy

Keep follow-up dates and next actions visible, connect care to the people and households involved, and limit sensitive information to where responsibility requires it.

Accountable history

Preserve what happened so teams can understand the care already provided and what still needs attention. When a need comes in through a connect card or prayer request, it goes to the right person instead of disappearing into an inbox or group text.

Who uses it

Caregivers

See the needs assigned to them and log each call or visit.

Coordinators

Assign needs, run meal sign-ups and keep follow-up moving.

Pastors

See every need, including Pastoral Only care, and are told when something is urgent or overdue.

Church Admins

Set up people and access. They do not see Pastoral Only care unless they are also a pastor.

Care should be completed, not just intended.

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